Want to understand dementia and support those living with it, confidently and compassionately? This Level 2 course gives caregivers in residential and domiciliary settings a practice-focused foundation in dementia awareness (DA-L2) — supporting safe, effective and person-centred care.
Through clear, structured modules you'll build essential knowledge of dementia in line with UK Level 2 care standards, organisational policy and the law — from what dementia is, its types, causes and risk factors, through person-centred care and communication, to equality, diversity and inclusion in dementia care. The course is aligned with regulatory expectations, including Care Quality Commission (CQC) inspections and National Institute for Health and Care Excellence (NICE) guidance.
Available for just £15, it's an affordable way to build the competence and confidence employers look for.
After completing this course, you will be able to:
Explain what dementia is, how it affects the brain, and why it is not a normal part of ageing.
Recognise the common types, causes, symptoms and risk factors of dementia — and conditions that can be mistaken for it, such as depression and delirium.

E-Learning Course
Completion
3 hours (self-paced)
English
Beginner Friendly
Lifetime Access

E-Learning Course
Completion
3 hours (self-paced)
English
Beginner Friendly
Lifetime Access
Want to handle and administer medication safely and confidently in care settings? This Level 2 course gives carers in residential and domiciliary settings a legally compliant, practice-focused foundation in medication handling and administration (MHA) - supporting safe, effective and person-centred care.
Through clear, structured modules you’ll learn the principles of safe handling and administration in line with UK Level 2 care standards, organisational policy and the law- from the types of medication and the people involved, through safe storage and record-keeping, to administration, safeguarding and monitoring. The course is aligned with regulatory expectations, including Care Quality Commission (CQC) inspections and National Institute for Health and Care Excellence (NICE) guidance.
Available for just £15, it’s an affordable way to build the competence and confidence employers look for.

E-Learning Course
Completion
3 hours (self-paced)
English
Beginner Friendly
Lifetime Access

E-Learning Course
Completion
3 hours (self-paced)
English
Beginner Friendly
Lifetime Access
Compare the medical and social models of dementia and understand how each influences care planning.
Apply a person-centred approach that values each individual's history, preferences, beliefs and choices.
Adapt communication and interaction to support understanding, reduce frustration and promote meaningful engagement.
Work in partnership with families, carers, GPs, occupational therapists and social workers, and know when to refer for additional support.
Deliver inclusive, respectful care that recognises cultural, religious and individual diversity — including younger people and those with a learning disability.
After completing this course, you will be able to:
Recognise common medication types, groups and preparations and understand their
purpose — while knowing that carers must never diagnose or select medication.
Understand medication classifications (GSL/OTC, P, POM and Controlled Drugs) and why
controlled drugs require extra security and record-keeping.
Recognise common medication types, groups and preparations and understand their
purpose — while knowing that carers must never diagnose or select medication.
Understand medication classifications (GSL/OTC, P, POM and Controlled Drugs) and why
controlled drugs require extra security and record-keeping.
Apply the principles of safe handling: receiving, storing, transferring and disposing of
medication correctly.
Understand the medication process and the roles and responsibilities of care workers,
managers, pharmacists and prescribers — and always work within the scope of your role.
Complete accurate, timely and legible records, including MAR charts, and understand why
audits and record-keeping protect both individuals and staff.
Carry out safe administration, including pre-administration checks (the “rights” of
medication), understand routes of administration and their risks, and support safe self-
administration.
Safeguard individuals by recognising medication errors, side effects and adverse
reactions, reporting promptly, and monitoring effects using tools such as the Yellow Card
scheme.
Work in line with key legislation and guidance, including the Medicines Act, Misuse of
Drugs Act, Health and Social Care Act (Regulation 12), COSHH, GDPR and the Mental
Capacity Act.
100% Online
Flexible online learning
100% Self-paced
Learn anytime, anywhere
Get Your Certificate
Recognised course completion
What dementia is, how it affects the brain, theoretical models, common types, and how dementia impacts individuals' daily lives.
Placing the individual at the centre of care, improving wellbeing, and working together with carers and professionals.
How dementia affects communication, and how carers adapt their approach to support understanding and engagement.
Recognising diversity and ensuring inclusive, respectful care for individuals with dementia.
Real-world scenarios plus a 40-question multiple-choice assessment.ensuring inclusive, respectful care for individuals with dementia.
Who Is This Course For?
This course is designed for:
Care assistants, support workers and domiciliary care workers
New entrants to health and social care settings
Anyone supporting individuals with dementia under supervision.
It is ideal for anyone who supports individuals with medication under supervision. No prior experience is required.
Assessment & Certification
Assessment is simple and fully online. Complete a multiple-choice test, pass, and view your results instantly - with unlimited attempts available. Once complete, you’ll receive your certificate of completion, ready to add to your professional portfolio and strengthen your career prospects.

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100% Self-paced
Learn anytime, anywhere
Get Your Certificate
Recognised course completion
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Flexible online learning
100% Self-paced
Learn anytime, anywhere
Get Your Certificate
Recognised course completion
New to Global North London Business School? Start here
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Gain new career opportunities with a certificate from Global North London Business School. Designed to showcase your learning and skills, our certificates help you stand out in the health and social care sector.
Start learning today and get your certificate instantly.
FAQs
A Level 2 course giving you a practical foundation in dementia awareness — what dementia is, its types, causes and risk factors, person-centred care, communication, and equality and inclusion — so you can support people living with dementia safely and confidently in care settings.
Care assistants, support workers, domiciliary care workers and new entrants to health and social care who support individuals with medication under supervision.
Yes. It is aligned with CQC inspection expectations and NICE guidance, and references key legislation including the Medicines Act, Misuse of Drugs Act, Health and Social Care Act (Regulation 12), COSHH and GDPR.
Yes. The course is 100% online and self-paced, so you can learn at your own speed, with lifetime access on any device.
How dementia affects the brain, the common types and risk factors, how to deliver person-centred care, how to adapt communication, and how to provide inclusive, respectful care.
No. The course is designed for beginners and new entrants, as well as existing staff who need refresher training. Employers can also enrol whole teams.
No. This is an awareness and support course. Diagnosis and clinical treatment remain the responsibility of qualified healthcare professionals — this course builds the knowledge to recognise and support people with dementia.
Yes. The certificate of completion is included free — you only pay the course fee.
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